Programs
Select a program from the list below to learn more:
- B.A.S.E. (BUILDING A STRONG EDUCATION)
- PROFESSIONAL CAREER DEVELOPMENT CONSULTING
- MENTORSHIP/INTERNSHIP/CO-OP/VOLUNTEER PROGRAM
- CUSTOMER SERVICE CERTIFICATION for CALL CENTRE & REMOTE AGENTS
- COMPUTER RECYCLING PROGRAM
- SUPER SAVER REDESIGNER FASHIONS
- VOLUNTEER TAX PREPARATION CLINICS
- EMPLOYMENT SUPPORT RESOURCES
B.A.S.E. (BUILDING A STRONG EDUCATION)
Changing the way students (Grade 1-12, University/Adults) value their time, creating a foundation that supports their career and life skills. When learning is not drudgery but can be creatively imparted. Ask about our ALL YOU CAN LEARN program. To learn about B.A.S.E. click:
http://buildingastrongeducation.blogspot.com
PROFESSIONAL CAREER DEVELOPMENT CONSULTING
Career Clinics for individuals or groups:
- Skill Assessment & Training
- Interviewing Techniques
- Hidden Job Market Search
- Personality Dimension
- Corporate Career coaching includes:
- Outplacement support for job search
- On-site career for staff being made redundant
- Career management workshops as part of a talent management strategy
- Career coaching for staff facing specific career challenges
MENTORSHIP/INTERNSHIP/CO-OP/VOLUNTEER PROGRAM
Join our 12 week mentorship program and get hands on work experience in your area of expertise. Get Canadian experience/volunteer hours.
Depending on the employer, clients applying for the Mentorship program are given an opportunity to work part/full time for upto 12 weeks. In some cases, employers offer a stipend amount during the placement. Candidates gain Canadian experience and may often receive a job offer on completion of the program.
CUSTOMER SERVICE CERTIFICATION for CALL CENTRE & REMOTE AGENTS
(free for OW and ODSP recipients)
6 week course 4 week in class and 2 weeks on the job training.
- Call centre vs Virtual/Remote Agents
- Telephone Skills/Phone Ethics
- Deal with Difficult Customers
- Sales Upgrade, Up sell, Cross sell
- Handling and transferring calls
- And more
COMPUTER RECYCLING PROGRAM
FREE refurbished computers (Pentium 4 and laptops) are distributed to the following diverse groups (persons with disabilities, visible minorities, aboriginals, youth 7 to 17 years and persons on social assistance). We have partnered with Employers and various computer distribution centres across Canada to make this possible.
Corporate companies and individuals donating computers, laptops, printers, scanners as a means of giving back to the community and reducing landfills by engaging in a green living program may contact us at info@communityoutreach.ca
To receive a computer click link below: 1 computer per family, must not have a computer at home, family income less than $40,000 per annum, https://spreadsheets.google.com/spreadsheet/formResponse?hl=en_US&formkey=dEcxSW1kdmNxSTBRY1pvekRIZk5NbHc6MQ&theme=0AX42CRMsmRFb
SUPER SAVER REDESIGNER FASHIONS
In partnership with Value Village across Canada; you can now receive a $40 voucher for 4 sets of corporate clothing for men/women ready to start work. Wheel Chair access available at all stores. http://www.valuevillage.com/aboutus/storelocator.php
VOLUNTEER TAX PREPARATION CLINICS
Find out if you are eligible to attend a clinic and get help with your tax return.
If you are unable to complete your income tax and benefit return by yourself and are unable to pay for assistance, our Community Volunteer Income Tax Program may be for you.
CRA offers training to volunteers who can help you complete your income tax and benefit return if your income is low and your tax situation is simple.
Volunteers do not complete income tax and benefit returns for deceased persons, bankrupt individuals, or individuals who have capital gains or losses, employment expenses, or business or rental income and expenses.
Volunteer tax preparation clinics are offered between February and April of each year in various locations across Canada. For more information about this free service, call us at 1-800-959-8281.
http://www.cra-arc.gc.ca/tx/ndvdls/vlntr/clncs/on-eng.html
EMPLOYMENT SUPPORT RESOURCES
RESUME WRITING
Email: resumes@communityoutreach.ca
FREE ENGLISH CLASSES
- Enhance your English and Grammar by learning through our virtual classroom (online)
- ESL (English as a Secondary) registration: http://www.tdsb.on.ca/_site/ViewItem.asp?siteid=200&menuid=987&pageid=724
- ELT (Enhanced Language Training) registration: http://www.tdsb.on.ca/_site/ViewItem.asp?siteid=118&menuid=2349&pageid=1851
- Canadian Language Benchmark assessment:
http://clb-osa.ca/
MOCK INTERVIEW QUESTIONS
http://www.collegegrad.com/jobsearch/Mastering-the-Interview/Fifty-Standard-Interview-Questions
CREATE YOUR OWN VIDEO RESUME
Sample Video Resume, click link to watch:
http://www.youtube.com/watch?v=NApAlPH4hqA&feature=related
TEST YOUR TYPING SPEED
GRADE YOUR SKILLS
http://www.proveit.com/default.htm
SALARY MONITOR
http://www.payscale.com/salary-calculator
EDUCATION ACCREDITATION (subsidized rates)
http://www.wes.org/ca/evaluations/preliminary.asp
WORKPLACE SAFETY (For People with Disabilities)
The Workplace Safety and Insurance Board (WSIB) offers a wide range of resources to provide people with disabilities with vital information about their rights and responsibilities in the workplace, as well as to help them recognize and avoid hazards at work. All of these are intended to produce safer, better-informed and more knowledgeable disabled workers (whether seeking employment or currently working) who have the confidence and knowledge they need to work safely.
Resources include:
- Walk-in personalized customer service in several languages. WSIB Publications in alternative formats.
- Special needs equipment, Computer with access software (Zoomtext), CCTV (Closed Circuit), Pocket Talker, Braille, Large print and CD/MP3/Daisy Fact sheets. Access to the WSIB Website and other health and safety sites.
SavAbility is a health and safety awareness training program for disabled people as they enter the workforce, and for employers to hire people with disabilities. It was developed jointly by the WSIB, Linkup Employment Services, and representatives from various organizations within the disabled community.
www.safeability.ca
ACCESSIBILITY RESOURCES FOR PERSONS WITH DISABILITIES:
http://www.mcss.gov.on.ca/en/mcss/programs/accessibility/index.aspx

