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IT Specialist

Deadline: 
Dec 18, 2008
Company: 
TD Bank Financial Group

Job Posting Alert: J1108-0072 - TD Bank Financial Group

  • Organization: TD Bank Financial Group
  • Job Order: J1108-0072
  • Job Title: IT Specialist
  • Job Category: Information Technology
  • Job Type: Full Time
  • Location: Mississauga OR London
  • No.Openings: 1
  • Travel%: 0
  • Description:
    TDBFG Description:
    Headquartered in Toronto, Canada, with 58,000 employees in offices around the world, The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Financial Group (TDBFG). TD Bank Financial Group offers a full range of financial products and services to more than 14 million customers worldwide through three key business lines:

    · Personal and Commercial Banking, including TD Canada Trust
    · Wealth Management, including the global operations of TD Waterhouse
    · Wholesale Banking, including TD Securities

    The businesses are supported by our Corporate Management, which provides many of the essential support, service and corporate functions for TD Bank Financial Group

    Department Overview:
    Business Performance Management is a key support in helping running ITS like a business. Amongst the group's responsibilities are activities such as financial analysis and reporting, service costing, process management and business governance.

    Within the financial analysis and reporting activities, it has been identified there is a need for an individual to help support ITS Executives and Management. The explicit goal of this activity is to drive improvement in resource demand management planning, resource availability, to increase staff efficiency and productivity through day-to-day tools, templates and reporting.

    Job Description:
    Demand & Resource Management Strategy
    Assisting the Manager, ITS Management Reporting and the VP, Business Management & Governance to develop a demand and resource management strategy as well as a plan to implement demand and resource management planning within ITS
    Moving forward on both the short-term (F09) tactical actions and shaping the longer-term (F10, F11, F12) strategy
    Helping develop a scalable toolset, including processes that will incorporate both Canadian and USA ITS resources to achieve information and that will assist in managing the supply and demand of ITS resources
    Analyze, report and work closely with management to ensure the optimal resourcing mix and utilization, along with continuous improvement to drive greater value to the organization
    Identifying risks and providing recommendations for mitigation

    Reporting
    Preparation of timely, accurate resource management reports, including an Executive Dashboard, Manager level detailed reports, and strategic view for ISET
    Further development and improvement of current reporting standards
    Build upon solid relationships and work closely with RM (Resource Managers) to develop and improve tools, templates and tracking mechanisms for the business experience
    Involved, with key managers, in project estimation tool completion, to better understand the expected resource demands coming out of the project pipeline
    Value add through in-depth analysis and scenario building

    Relationship Management
    Serve as a key integration point of contact for ITS, providing informative reports that drive effective decision-making, and providing subject matter expertise.
    Work closely with internal partners (HR, Recruiters, Finance, both Canada and US) on demand and resource management planning

    Job Requirements:
    Education/Accreditations:
    Business Degree, and /or work experience relevant to the role
    Have 5 or more years in an IT environment
    Workforce planning, workforce management, and/or reporting experience.
    Awareness of project management and the associated methodologies, techniques, processes and approaches

    Other Qualifications/Skills/Experience:
    Passionate about improving business performance and adding value through improved resource management
    Proven reporting experience in either finance, IT or other key functional areas
    Experience working with IT and project leaders around the planning and portfolio management approach
    Work with other RM’s (Resource Managers) and business performance team members to prioritize reporting and planning requirements
    Strong alliance/partnership and relationship management skills
    Proven experience in developing and executing on a (new initiative) strategy
    Proven planning, analytical and evaluative skills in order to manage priorities within a performance management and measurement environment
    Advanced communication skills, both written and oral, to ensure plans and report presentations are clearly communicated, understood and effectively applied
    Comfortable in a fast-paced, rapidly changing environment, ability to represent the organization at a senior level

    General
    Collaborative, with proven project management and interpersonal skills
    Strong operational and planning, analytical and critical thinking, meeting management skills
    Knowledge of the ITS and portfolio management function in financial services
    Likes a “new build” challenge, comfortable with ambiguity
    Self-starter exuding positive energy and with a track record for engaging others to work together
    Creative change leader

    IT Specialist

  • Skills:
    • Analytical Support
    • Performance Management
    • PMLC
    • Project Management
    • Relationship Management
    • Strategic Planning

Apply: http://clients.njoyn.com/TD/xweb/xweb.asp?page=joblisting&CLID=97508